Dreams - Abingdon

Friendly, knowledgeable and directed help.

The customer service we received was excellent. We were made to feel very welcome and not crowded by the sales person. We were offered a cup of tea, had the layout of the shop explained, advised on pillows but not forced to buy anything. Overall it was a very pleasant shopping experience.

I was urgently in need of a bed requiring a 4foot bed for my apartment,however there was a waiting time for a 4foot so after a great deal of help end advice from your very agreeable staff they were able to provide a double bed and comfortable mattress within a few days. This has been a wonderful experience for which I again am pleased and thankful Your delivery men were equally efficient and helpful.Any of my friends who are 'bed' seeking Dreams is the name I shall give without hesitation Thank you Mrs B Whitehead 21 Pegasus Court Mill Street Wantage )X12 9GZ purchased 3 October 2015

High level of knowledge from the sales staff, great sales approach - friendly and relaxed without being pushy.

plenty of choice and price range never pushed to buy very friendly assistant overall a pleasant experience

No sales persons were pushy, but very patient whilst we tried out all variants appropriate to us. Gave us good pillows as we went from bed to bed...

We came to the shop with storage issues as well as needing a new bed, but was concerned about the support we would get with an ottoman bed. Tom explained how the bed was made and the reliability of the moving parts and we were reassured that it had more support than our old bed! Plus is solves our storage problems. Tom also went through our colour and bedhead options, then explained the difference between the mattresses on offer. He was very helpful and knowledgeable and friendly.

I had looked on line to see what was available, the assistant was very helpful, she showed me the bed I had thought was suitable for me, she also showed me a couple of others,pointed out the differences, and showed me the samples, so I could see the structure. I was served quickly, the assistant was extremely helpful. I was offered insurance, and was really pleased when I was given a free mattress cover. I have recommended you to a friend who is looking for a bed.

very friendly staff, who really did understand our needs and gave expert advice

Ease of purchase and product knowledge enhanced by the sales staffs understanding of my product requirements. I will happily buy my king size mattress from this store in the near future.