Dreams - Abingdon

Found just the perfect mattress at a great price in the sale

Salesman very helpful, and spent time making sure we got the right combination of products.

I received the help and advice I needed without the shop assistant being 'in my face'. The information I received was impartial and so I was able to make up my own mind without the assistant being over bearing on the type of mattress that they thought I ought to buy.

I was approached by the store manager Thomas who helped me find the product which was best suited to my needs. He showed excellNt product knowledge and gave me time and space to consider my options.

We spoke to Sam and Tom who really helped us choose the our bed. We entered the store on Saturday unsure of what we were looking for and Sam really took the time to explain the products and was able to answer all of our questions. We looked elsewhere and online but other stores didn't speak to us at all and if they did they weren't knowledgable. We returned on Sunday to make our purchase, knowing exactly what we wanted and then more info from Tom and Sam on warranty and guarentees saw us choosing a mattress double the price we had intended do! It's a lot better though and is most definitely the right choice for us. Both made themselves available to answer questions and to help without being pushy. Really great customer service - other places could learn a lot!

Very helpful staff especially Sam, he had brilliant product knowledge and nothing was to much.trouble. moved mattresses so as my mum could get the best one suitable for her. Really enjoyed our shopping experience . Was offered tea and coffee several times. A very friendly helpful shop A+

As we entered the store we were greeted by Hermon. We explained what we were looking for and she took us directly to a choice of those items. She was able to answer our questions competently. She was friendly but not pushy...we were able to make a considered judgement before purchase. She was ably supported by the whole team who were also very helpful.

Very personal service. The Colleague was very honest about certain products and their prices, making choosing a bed much easier

made to feel welcome staff all very friendly but not overpowering or pushy, we where served by chris very happy with servise

I originally went in for advise on a pillow. Your colleague Sam was extremely helpful, I ended up having a cup of tea and I went for a tempur pillow, and left with information about a tempur mattress. Hopefully next time I come back to dreams I will walk out with a new mattress as well.