Dreams - Abingdon

We went into the store to buy a new mattress. Sam, the shop assistant that helped us was very friendly without being pushy from the start. He offered us coffee and cake and explained the colour code system of the beds which we found very intuitive and clear. He gave us space to try out the different mattresses and checked in on us a couple of times (again without being intrusive). He explained all of the options for delivery and cover and helped us select a couple of extra items (pillows) on which he was able to do us a deal. We were highly impressed with his service.

I was a bit desperate to get a new mattress as I am having back problems. The girl helping me was very sympathetic and considerate. It took very little time to sort out what i wanted and choose the right one.

The store staff member was highly helpful and provided exceptional service.

Sam, the sales person was most excellent in every way. It was the end of the store's day and his sole concern was to ensure we had every convenience and assistance and care whilst we waited for him to finish serve an earlier customer. His demeanour, knowledge and personal attention epitomises the very highest standard of salesmanship and he is to be highly commended for his skills and customer care. We had visited 2 previous stores, both of whom were offering slightly better prices but on the basis of Sam's service, we felt most comfortable buying a high priced bed from a trustworthy person.

The manager who served us was very knowledgeable of his stock and very helpful with trying to get us an additional piece of cloth to match the headboard which we had ordered. His manner was very professional and he had a nice personality which led us to place our order quite quickly.

We were assisted by Sam quite late in the work day. He was very friendly, professional and helpful. His product knowledge was very good. He made the whole experience very painless - we even got offered (and had) a lovely cup of coffee. Sam was very cheerful and not pushy in any way. We would definitely recommend the Abingdon store (and Sam) to our friends and colleagues. Sam didn't rush us and gave us time on our own to 'try' out the beds before making an informed selection. I couldn't recommend Sam or the Abingdon Store enough! Many thanks, Mr and Mrs Belcher

We were left alone to browse at our own leisure, Sam was on hand if we had any queries but he didn't badger us at all just answered our questions when needed.

Sam was highly knowledgeable on the products and different types of pillows and mattresses. He allowed us time to think and decide on our own without any pressure to purchase. Great and friendly staff at the store (both of them) and considerate or our needs.

Fantastic service! Walking In and not knowing anything and not having a clue what I wanted...I'm ecstatic with my bed and it's perfect for me thanks to the boys at dreams in Abingdon.

PROFESSIONAL SHOP SALES PERSON, HE LISTENED, EXPLAINED, GAVE US SPACE, OFFERED ALTERNATIVES. VERY HELPFUL