Dreams - Abingdon

We were so impressed with the sales team. Sam, in particular, took so much time and care to answer our many questions and to help us find the best products. Sam (and the manager - whose name we can't remember - sorry!) were able to suggest practical solutions to provide the size and comfort we need in our available space. We have never experienced a better in-store sales experience anywhere. We were treated as individuals, interesting people, and as people who warranted the best. Nothing was too much trouble - even headboards were moved around so that we could see how they matched with the bed materials. We visited the store at least four times and, each time, we were warmly welcomed and, in the end, it felt like we were coming back to friends! At no time we were pressured to buy and the staff were knowledgeable and appropriately enthusiastic about their products. Sam is exceptional and we cannot praise him enough. Sam took such care to help us that we decided not to look anywhere else to see if we could find similar products elsewhere for a lower price. We are looking forward to receiving the bed - we believe, too, that we have purchased a wonderful bed!

Good service. Questions answered. Various options described.

I made several visits to the Abingdon store when trying to decide on a divan base. Tom was extremely helpful and had a great knowledge of the stock. He didn't pressurize me to make a decision in store, but encouraged me to go home to check sizes. He remembered me when I telephoned later with a query. My only problem was deciding from the choices he offered me. All in all a great shopping experience.

Thomas, the salesman, was excellent, being knowledgeable, patient and doing everything he could to help us.The only problem is the delivery date, which he was unable to extend into November. To explain, we are disabled OAPs moving into a retirement village near Bristol and our apartment will not be ready until early November. The 27th October delivery date we have been allotted will be too early; which is a worry though we understand we can change this once we have a definite date for our new home.

Thomas our server was excellent, not a pushy salesman which I dislike but a very knowledgeable and helpful person. I just hope your product is as good, but a very good start

The person that served me was called Sam in the Abingdon branch. I went in during the week to take a look as i needed 2 double beds and wouldn't need themm for a month or so due to a house move - Sam clearly explained things, at no point was pushy and said he would be in on Saturday if i wanted to return with my daughter. On Saturday he remembered me, remembered the conversation and couldn't have been anymore helpful sorting out our requirments and even better - a very good deal. His manager was also attentative and suportive, at no point did we feel pushed to buy either the bed or the other bits we also purchased at the same time.

The gentleman was not pushy or loud and in my face. He was very good.

the staff were really helpful and friendly had time for a bit of banter, twice we were asked if we would like a coffee. could'nt have been nicer. great service

The staff were extremely helpful and patient whilst explaining products making us feel very relaxed and not feeling under any pressure.

I already knew which bed I was interested in - so it became details that were important. I like to look at the purchase rather than buy online for such a vbig Purchase. I felt there was enough choice.