Dreams - Chester

the person servicing us was good how ever the price is rather high

Would like more guidance as to the difference of sleeping on different materials / mattresses. Not just information about what they are made of.

Asked assistance looking for wooden single bed in white which employee found in brochure as not in store. Really happy with employee and chose two mattresses. Unfortunately when went to order the bed frame was out of stock with no date at all when they would be due in. As bed needed asap we had to cancel bed frame and look elsewhere.

i was very satisfied with staff and products

I have a natural disinclination to spending.

I was dissapointed that there was no lift in the store which meant only one of us could go upsirs at a time whilst the other, stayed with our child. I was also dissapointed that it is tricky to navigate around the store with a pram. It also made me realise that this store would not be wheelchair friendly. The store (downstiars)looks quite cramped. Some of the beds do not have a firmness rating on them.

Because the proof of the pudding will be the bed itself

Some things i was highly satisfied with like the person who dealt with my order the lady was very good i had quick service from her she seemed to know about the product she was selling to me. she appeared interested which is important to me as a customer if the staff show no interest then my interest in the store disappears . the lady explained to me what i needed to know regarding the delivery date . so i was highly satisfied with this. its when you ask about the qulity i haven tried it so cannot rate it re 0 - 10 and also aftersales problems that may arise

had to show the assistant the price on line to get the quoted price

never give highest marks as there is then nothing to strive for