Dreams - Chester

We identified the bed frame we wanted but it was not in stock in the size required. The assistant explained that there was another bed frame almost identical. The ordering of this bed took very little time. The assistant was very informative, polite and suggested we paid an extra £69 to aid the sprung slats. Had she not mentioned this benefit, we would have probably gone for the basic slats. The delivery date was also good too, especially as it was free. All in all, it was a good purchase and the assistant was not at all pushy like some department stores.

We were highly satisfied due to the amount of beds, mattresses and headboards on display, a lot to choose from! most of all we were delighted with Emma who was so helpful and knowledgeable which made the experience of buying a new bed in store less stressful.

The assistant spent a good deal of time showing every available option to suit my requirements

Plenty to choose from.

The Sales assistance Peter was very helpful and engaging whilst not pressurising the store was clean with good selection overall highly satisfied

The assistant, Peter, was very friendly and helpful and knew the products very well. Also offered a cup of tea!

Staff great very friendly not at all pushy.

The service provided by Jenna and Michelle - Chester store was excellent.

You had the product we wanted at a price we wanted to pay, and the staff were excellent

I have previous experience and it was as expecyed