Dreams - Chester

Assistant was very helpful without being pushy. Was available when needed for advice but not intrusive. Knowledgable about products.

Very helpful and courteous

the approachability and knowledge from the assistant Becky.

Came in looking for a Mattress. plenty of stock available to view on the showroom. Customer service were on hand to help but not looking over your shoulder like some other stores. Chose the right mattress and order was placed within 30mins

Greeted at the door-lovely and friendly staff. Weren't pressurised into making any quick decisions-tried lots of beds, lots of times!

The staff were very helpful and informative, MICHELLE + JANNA

We were approached as soon as we entered the store, Peter was the store assistants name at Chester Greyhound Park. His service was second to none from start to finish. My daughter was also with my husband and I, we didn't even go into the store with the intention of buying but with my daughter just purchasing a new house and we hadn't had a new mattress for over 10yrs we thought we would have a look. His knowledge on the products was quite outstanding and took so much time explaining all the different mattresses in detail, he took us around the store trying the different sizes, depths in mattress explaining all in great detail. At no stage was he pushy and trying to force a sale on us. We have never had such outstanding service from a purchase. Well done Peter you are a credit to the Dreams team and you should be so proud, you certainly are an asset.

I am so pleased with the great service from Dreams and in particular with Peter who served me. Such a pleasant, friendly man, who shared his knowledge and gave me time to decide which mattress I needed. My shopping experience was a pleasure and my mum also bought a mattress the same as me at the same time. I didn't meet the delivery men as I was in work, but my mum who meet them for me said they were lovely, friendly and very hard working with 17 deliveries that day. We want to say a massive thank you to all. Karen

Becky was great, didn't pester us like other places and let us make our decision on our own. (i think it was the manager but he was also helpful and friendly)

As soon as we walked in we didn't know where to start and a staff member came over and asked if we needed help, didbae know what we were looking for or did we want her to talk us through. As it happens we were looking for an orthopaedic mattress to begin with and she walked us over to the the temple mattresses and then upstairs to a couple of other options. She advised us to have at least 5 minutes in each mattress and she left us to it and popped back to make sure we were ok. I actually tried a different style of bed and she explained the benefit of the thermo mattress and as soon as I lay down I knew it my mattress. But the advisor and the team were amazing!!