Dreams - Chester

3330 ratings
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Location

Greyhound Retail Park,
Chester, EN CH1 4QG

Mr + mrs williams

By Mr + mrs williams | 10/6/2017

Michelle greeted us with a smile as we entered the store, asked us if we needed help or advice then showed us around all the different types of mattresses explained what each one did and helped us to make the right choice for ouoou needs

RogerW

By RogerW | 10/6/2017

The person who advised us was Michelle she was so helpful and had great knowledge and advised us without being over pushy and left us to make our decision after giving us all the facts. Michelle was the reason we made our purchase with you rather than going anywhere else.

Carol A

By Carol A | 10/5/2017

Michelle was very up beat and happy and gave good advise on the bedding I was looking at. Even pointed out some great bargins on the display which I went on to purchase. A very pleasant visit

Ray K

By Ray K | 10/4/2017

The sales assistant (Becky) was extremely knowledgeable and helpful. She explained all our options and then left us to make our own choice. She was however always available to answer any questions. She also provided us with a very refreshing cup of tea. Overall a good shopping experience.

John S

By John S | 10/4/2017

Left to look around were not pressured by sales person

mikec

By mikec | 10/3/2017

Emma was very competent, welcoming, and when I returned to place the order, she remembered 100% of what we wanted. The only factor that grated a bit was the £30 charge to take the old mattress away.

ShaneiceR

By ShaneiceR | 10/2/2017

All the products that we were interested in were all in one store and the knowledge of the store manager Graeme made the experience much easier and found us what we believe to be the best mattress for us. The staff especially the store manager were not pushy are trying to oversell us their products. This allowed us to shop as we would of liked which resulted in us purchasing a bed frame and tempur mattress.

Sheri R

By Sheri R | 10/2/2017

We were assisted by Peter who had excellent knowledge of your products and was very friendly. We were given the time it took to choose our perfect bed without feeling in the least bit hurried or rushed. Peter even made us a coffee. Thank you.

Rob G

By Rob G | 10/2/2017

The assistant (Peter) was very helpful, not pushy like I have experienced in other stores and had a good understanding of the different products and offered good advice on what we needed.

Kevin E

By Kevin E | 10/1/2017

Not hassled by sales staff but when we were ready to approach them and ask for more information they were helpful and knowledgeable.