Dreams - Chester

3330 ratings
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Location

Greyhound Retail Park,
Chester, EN CH1 4QG

Amy

By Amy | 10/3/2021

The sales assistant Emma was really friendly and helpful. She gave good advice and was not pushy in her sales approach. Excellent customer service, thank you

Helen H

By Helen H | 10/3/2021

We were very impressed by the sales assistant Emma in the Chester store. Emma was very helpful and knowledgeable which helped us decide on our purchases and the sales process was very thorough and did not take too long to finish. I was also very impressed that the delivery of our purchases would take less than 3 weeks.

Emma

By Emma | 10/3/2021

The member of staff that helped us put us at ease. She was not pushy and left us to look around at our own pace after explaining what the difference in the beds were. When we needed her she was with us and had wonderful customer service skills and was not put off with our children being around. She made our shopping experience a pleasure. I would not of thought she was new and would suggest others take note of her excellent customer service approach as well - it was a pleasure to be served by her.

Nikki T

By Nikki T | 10/2/2021

Our contact Graeme was very attentive to our needs. He was friendly, approachable, and very professional. His recommendations helped us choose the right bed for us. He even informed us, after we had placed our order that he had looked after us the last time we had bought a bed.

Con B

By Con B | 9/28/2021

Thank you Emma!! Amazing service from dreams Chester! Even recommended a friend definitely be recommending elsewhere

christopher james morris and pauline gillian morris

By christopher james morris and pauline gillian morris | 9/28/2021

the price was right assitance by carl fine

RobG

By RobG | 9/27/2021

Our second visit to the Chester store. We were so pleased by our last visit that we didn't consider going anywhere else when we wanted another bed. Equally happy this time.

Steve H

By Steve H | 9/26/2021

Excellent customer service by Graeme at the Chester store. Went through the options on the bed picker. Refreshments while we waited too

Jack

By Jack | 9/25/2021

While shopping in your shop Peter was very helpful, he was not pushy at all he just gave good information and plenty of time to look around. Peter recommend for me to use your machine to find what mattress is best for me.

Susanne C

By Susanne C | 9/24/2021

Jane was extremely helpful. She knew all the product info and was able to answer all our questions. She was extremely personable and we would definitely want her to serve us again