Dreams - Middlebrook

i love space, so the thought of having a mattress that an astronaut sleeps on gave me chills, Anne who helped us gave us the true feeling of what it would feel to work for nasa, Jeff bezzo should of just gone to dreams really shouldnt he let me know when you have astronaut bed sheets ill have 2

After making the mistake of buying our last mattress online and being very disappointed, we decided to go into a store this time. To say we were overwhelmed on entering the dreams store will the amount of beds and mattresses is an understatement,not having a clue where to start we were greeted by a very smart, smiling young gentleman asking if he could be of assistance, we explained we had no idea where to start, explained our previous mistakes buying mattresses and concerns of not getting the right one again. We were soon put at ease as Sam who assisted us was so helpful he genuinely seemed like he wanted to understand and help us obtain the right mattress for us, he took time out to ask and listen to us asking about aches and pains. Sam asked us to undergo the dreams sleep match, explaining fully beforehand. It was very obvious that Sam knew what he was talking about, he answered every question we had, nothing was to much trouble we never felt rushed. It was a totally pleasurable shopping experience. I would recommend Dreams and especially I would recommend to ask for Sam it is very rare these days to get service like he provided.

As soon as walked into the store, Saf was over almost immediately with a warm welcome willing to help! He listened to all our needs and wants and sorted us out with the exact bed, mattress and pillows we were looking for! Saf wasn't pushy or trying to sell us anything we didn't want! He was incredibly helpful and friendly and it made the shopping experience so much better.

Debra was very helpful during our visit, in no way pushy just really informative, suggesting the sleepmatch to help with our search and then talking us through all the options and not just the expensive ones, Debra was patient and left us to our decisions and was a pleasure to deal with during our visit, made what you dread as a potential 'sales' pitch when your approached to a informative and pleasant experience!

Taylor at the Bolton store who was my sales assistant was pleasant and courteous giving me guidance but not overbearing. I returned to Dreams after looking at other stores as it was the best value and quality and the sales assistant was informative and clear, unlike the other stores.

The assistant Dawn at the Bolton store was very helpful and friendly and made it easy to et the mattress we had already picked before going to the store she let us try it and we took it home with us brill service

Sam who dealt with our sale was fantastic, ha talked us through all of our options and was very professional. We were very impressed with the service

We were very satisfied and happy with the service we received from the staff at Dreams. They were very accommodating during our visit offering very insightful and helpful information regarding your products and gave us good advice. The two staff in there were very helpful and engaging and when Sam was dealing with us he provided an excellent service. We were asked if we needed refreshments and were offered the opportunity to try out the mattresses but we did not require them that day. In whole all the staff were very friendly, knowledgeable and offered an excellent service. We will be coming again when we require another product!

Sam was very friendly u Dee’s told our needs and extremely knowledgeable about the product in which we was wanting to purchase.

Staff were friendly and knowledgeable and did not rush us when choosing different items in store.