Dreams - Uddingston

The value of the products are a touch to expensive for the type of bed purchased, BUT hopefully the comfort will make the difference. Good customer service on the day and Kate was very helpful and clearly a good sales person as upped my planned budget.....

friendly, efficient, engaging staff, good range of products

Misled by half price sale advertising

At first look on the placard it is deceiving and you think you are saving money, but I only realised when I got home I hadn't actually saved money on my matteress at all.

I was advised there would be a delivery charge on the item or i could collect at the warehouse which i decide to go with. I then was on dreams website later that night and seen that there was free delivery on website, I was never told by the sales assistance that if ordered online I would have been able to get free delivery. I phone shop next day and sales assistance was not helpful and couldnt ask any of my question just refered me to customer services

Thought the information jiff was a bit to long winded.

I purchased a mattress, however I have yet to use it (still waiting on delivery) so cannot comment on the quality of this product

Shop staff very helpful & friendly. Beds I was interested in were on display & I was able to test them. Took advantage of the discounted pillows & duvet that Kath explained. I would have given Dreams full marks if they had honoured the price promise as the same bed was discounted by £70 two days after delivery. Just because it has been delivered should not affect the price promise.

I thought that the product prices were high and the cost of delivering the bed I purchased was very high at £39.99. after all I spent nearly £670.

2 different staff members could not help with our questions and the 3rd member of staff who finally processed our order was lacking in any customer engagement.