Dreams - Uddingston

Kathleen our sales assistant was warm and welcoming. She was knowledgable in her product advice and displayed a genuine interest in getting it right for us. All too often we hear about bad service but Kathleen must be recognised for the outstanding service we received.

Katrina was very knowledgeable and accommodating and helped us pick out our "Dream" bed. Very satisfied shopping experience. Also when I called in to swap one of the pillows I bought with the mattress the lady on the other side of the phone (I think called Margaret) said there was only 2 left and kept one aside for me. When I returned to the store (about 12:30) the other pillow was sold so it was a good thing my pillow was kept aside.

Excellent customer service by sales person found what I was looking for got very helpful advice on products

The gentleman who dealt with us was very knowledgable helpful easy to understand and was not pushy.

I felt that the lady who served me was very helpful and knowledgeable. (I believe her name was Kathleen). She did not put pressure on me (which I liked), and couldn't have been more helpful. She is certainly a credit to your company. I called at the store for a second time and asked for Kathleen as I was ready to place my order and again the staff were very friendly and helpful. On the whole I was very satisfied with the service I received. Kathleen treated me more like a friend than a customer.

Very friendly staff Good quality products Good price

Margaret was friendly and knowledgeable guided us through the options in a warm and professional manner.

Alex from the store in Birkenshaw estate in Uddingston was very helpful. He suggested my partner and I use the mattress technology to find what was best suited for us. Then showed us ones that it suggested. He was very friendly and welcoming. His knowledge was great and he helped me break down what I could fit in my budget. He really was very helpful. I would say he was the reason we went ahead with the purchase as we still had other stores to go to but Alex helped us and we felt at ease with the choice we had made thanks to him.

Great atmosphere friendly staff

The member of staff (Alex) who dealt with our queries was very friendly, down to earth and knowledgeable. It was a pleasure to talk to him. He is a credit to the store.